From real-time live chat and visitor tracking to automated responses and smart chat routing, everything works seamlessly together.
View real-time active visitors, live chat sessions, agent availability, daily conversation metrics, and support performance at a glance.
Manage all incoming live customer conversations in real-time with instant messaging, file sharing, customer info sidebars, and quick replies.
Organize chat threads, view customer conversation history, tag visitor sessions, and send direct messages to active website visitors.
Register and configure new website properties, set up domain verification, and generate embeddable live chat widget scripts.
Customize live chat widget appearance, brand colors, avatar icons, greeting triggers, position placements, and sound notifications.
Create and manage canned responses, keyboard shortcuts, and pre-written message templates for instant agent replies.
Add private internal agent notes to visitor chat profiles to keep track of customer preferences, issue details, and follow-ups.
Invite support team members, assign agent roles, configure department permissions, and manage agent chat quotas.
Track tenant subscription plan billing, review payment invoices, manage auto-renewals, and view transaction receipts.
View active SaaS subscription plan details, monitor feature usage limits, check agent quotas, and upgrade plans anytime.
Protect tenant accounts with two-factor authentication (2FA), secure session tokens, and encrypted login credentials.
Install the Progressive Web App (PWA) to receive desktop and mobile push notifications for instant customer live chat alerts.
Monitor total SaaS subscribers, active live chats, system revenue, server WebSocket connections, and overall platform growth.
Create and customize monthly/yearly SaaS subscription tiers with defined agent limits, visitor quotas, and feature access.
View all active tenant subscriptions, track payment statuses, manage manual plan renewals, and handle plan upgrades.
Overview all tenant chat activity, monitor system-wide message logs, inspect active WebSocket channels, and audit support threads.
Oversee all registered client websites, monitor domain verification status, view visitor tracking logs, and manage property settings.
Manage registered tenant user accounts, update profile details, inspect contact channels, and control user access statuses.
Access complete financial logs, track payment gateway subscription checkouts, inspect transaction receipts, and review gateway charges.
Set up user identity verification requirements, manage document compliance rules, and review tenant verification requests.
Configure automated payment gateways (Stripe, PayPal, NOWPayments Crypto, etc.), set processing charges, and manage payout rules.
Customize website color themes, switch landing page layouts, upload brand logos, and manage primary color schemes.
Create and edit custom landing website pages, manage SEO titles & descriptions, and structure front-end section content.
Configure core system settings, WebSocket server ports, email SMTP templates, security rules, and global app configurations.
Embeddable lightweight real-time live chat widget featuring customizable colors, automated welcome triggers, and instant messaging.
Integrated knowledge base widget allowing website visitors to search help articles and get instant answers before chatting.
Proactive chat triggers and real-time visitor targeting tools designed to turn passive website browsing into sales conversions.
Transparent SaaS subscription pricing tables showcasing feature breakdown tiers, agent quotas, and instant checkout options.
Supports multiple secure payment channels including major credit cards, PayPal, crypto gateways, and instant online checkout.
Informative blog portal featuring customer support strategies, live chat best practices, visitor engagement tips, and SaaS insights.
Interactive contact page featuring presales inquiry forms, office details, direct email channels, and support helpdesk links.
Secure tenant and admin login portal with 2FA protection, password recovery, and encrypted authentication.
