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Frequently Asked Questions
Find clear answers regarding TripVendor travel marketplace features, direct vendor payments, licensing, setup, and technical support.
TripVendor is a complete tour and travel booking solution designed to build scalable, vendor-based travel marketplaces. It allows multiple sellers—such as local guides, agencies, or tour companies—to register, list their travel experiences, and manage bookings from a personalized dashboard.
Travel marketplace owners, tour agencies, local guide collectives, and entrepreneurs looking to build a multi-vendor travel booking platform where multiple sellers list packages and accept direct payments.
TripVendor includes a Multi-Vendor System, Direct Vendor Payments (Stripe, PayPal), 3 Home Versions, 3 Package Display Styles, Flexible Tour Management, Travel E-Commerce Store, Customer Dashboard, Vendor Dashboard, Admin Control Panel, Multi-Language & Currency Support, and Blog + SEO Tools.
TripVendor is a fully mobile-responsive web application designed with clean code to ensure a seamless experience on all mobile devices, tablets, and desktops. It functions smoothly as a web platform (with PWA support) without requiring a separate native mobile app.
Yes! It includes a public travel marketplace, a customer dashboard for tracking bookings & leaving reviews, a personalized vendor portal for tour management & direct payment credentials, and a powerful admin control panel.
You can purchase an official TripVendor license directly from our pricing page to receive a valid license key, full source code, setup documentation, and product updates.
After completing your purchase, you will receive full web source code, database SQL schemas, step-by-step documentation, license certificate, and access to future updates.
Choose the Regular License for a single marketplace deployment, or the Extended License for SaaS multi-client deployment or enterprise commercial usage.
Yes! You can explore our interactive live demo to test homepage browsing, tour package selection, customer booking portal, vendor portal, and admin panel management.
Complete setup instructions are included in the documentation. We also offer optional professional installation, payment gateway setup, and custom feature development services.
Built on modern PHP / Laravel framework, Bootstrap, MySQL, dynamic JavaScript, and responsive CSS for high performance and security.
Requires PHP 8.1+, MySQL 5.7+ / MariaDB, Apache or Nginx server, and standard PHP extensions (BCMath, Ctype, Fileinfo, JSON, Mbstring, OpenSSL, PDO, Tokenizer, XML).
Yes! It works smoothly on standard cPanel shared hosting as well as VPS or Cloud servers (AWS, DigitalOcean, Hetzner) for optimal performance.
Yes! You get 100% full unencrypted source code with complete freedom to modify, customize, and extend according to your business needs.
No! TripVendor is engineered as a lightweight, fast, and mobile-friendly web application. Travelers and vendors can access all features directly from mobile browsers or install it as a PWA without requiring a separate native app.
Vendors can connect their own payment credentials (such as Stripe or PayPal) to receive customer payments directly into their accounts, offering flexibility for sellers and reducing operational overhead for platform owners.
Supports automated online payment gateways (Stripe, PayPal, Razorpay, Flutterwave, Paystack) as well as wallet deposits and manual bank transfers.
Platform owners can earn revenue through tour package sales commissions, travel accessory e-commerce sales, deposit charges, and vendor withdrawal fees.
Travelers pick tour packages, select travel dates and guest counts, fill contact details, and pay securely via direct vendor gateways or platform checkout.
No, third-party payment gateway providers charge standard merchant processing fees independently according to your merchant account terms.
One Regular/Starter license is valid for 1 domain/website. For multiple websites or reselling to clients, choose the Extended License.
Yes! You have full rights to rebrand the platform, change colors, logos, and modify code features for your project.
Yes! With the Extended License, you can customize and build tailored travel & tour booking websites for your commercial clients.
No! The source code is completely clean, readable, and unencrypted so your developers can work on it easily.
Refunds are governed by our official marketplace refund policy. Please review our live demo and pre-purchase FAQs before buying.
Purchase includes official author support for bug fixes, technical guidance, setup clarification, and software queries during your active support period.
No, custom feature development and third-party API integrations outside standard documented features are available as separate paid services.
Submit a support request directly through our official support desk or via our contact support page with your purchase code.
Include your purchase code, site URL, detailed steps to reproduce the issue, server error logs, and screenshots or screen recording.
Yes! You can extend or renew your technical support period anytime through the marketplace or by contacting us directly.
Yes! All valid license holders get lifetime access to official product updates, security patches, and new feature releases.
Release announcements and changelogs are published on the product item page and inside your admin dashboard.
Step-by-step update instructions and database migration guides are provided with every new version package.
Yes! Always take a full backup of your website files and database before applying any software update.
Yes! We offer professional update and migration services if you prefer our team to handle the upgrade for you safely.