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Frequently Asked Questions
Find clear answers regarding SwiftSend email marketing features, multi-SMTP setup, campaign builder, licensing, setup, and technical support.
SwiftSend is a professional self-hosted SaaS email marketing platform featuring a drag-and-drop campaign builder, automated drip workflows, list segmentation, multi-SMTP routing, and a comprehensive Laravel admin panel.
Marketing agencies, SaaS entrepreneurs, email marketers, newsletter publishers, and digital businesses looking to launch their own branded email marketing service.
Features include drag-and-drop email builder, automated drip campaigns, subscriber list management, multi-SMTP/ESP gateways (Amazon SES, SendGrid, Mailgun), email validation, AI subject generator, and 37+ payment gateways.
Yes! You can fully customize branding logos, primary color themes (#3368fa), email templates, domain settings, subscription packages, and payment options directly from the admin panel.
Yes! It includes a public SaaS landing website, client email dashboard, and a feature-rich admin management panel to oversee users, subscriptions, and deliverability logs.
You can purchase an official SwiftSend license directly from CodeCanyon (by author Bug Finder) or through our official platform page to receive full source code and support.
You will receive complete web platform source code (Laravel backend & Vue frontend), MySQL database schema, setup documentation, and your official license key.
Select the Regular License if you are setting up the platform for your own business or 1 domain, or the Extended License if you charge end-users monthly/yearly fees for SaaS platform access.
Yes! You can explore our interactive live demos for the landing website, client email portal, and admin management panel anytime.
Complete step-by-step setup instructions are included in the documentation. We also offer optional professional server installation and SMTP gateway configuration services.
The web platform is built using Laravel (PHP 8.2+), Vue.js, and MySQL/MariaDB for maximum performance and scalability.
You need a Linux web server (cPanel/VPS) running PHP 8.2+, MySQL 5.7+ / MariaDB, Redis (for queue management), and standard PHP extensions (BCMath, Ctype, cURL, Fileinfo, Mbstring, OpenSSL, PDO).
Yes! You receive 100% unencrypted, clean source code for both the web backend and frontend, allowing full customizability.
Yes! SwiftSend utilizes Redis and Laravel Queue workers to process large-volume email dispatches smoothly in the background without slowing down the server.
SwiftSend employs SSL encryption, CSRF protection, SQL injection prevention, role-based access control, secure password hashing, and opt-in consent compliance.
SwiftSend integrates 37+ automated payment gateways including Stripe, PayPal, Razorpay, Paystack, Flutterwave, Mollie, NOWPayments, and manual bank deposits.
Yes! You can easily configure manual payment methods (bank wire, mobile money) or integrate custom payment APIs from the admin panel.
Administrators can set monthly/yearly subscription plans with sending limits, as well as pay-as-you-go email credit bundles for flexible user sending.
Yes! You can accept payments in multiple fiat currencies and crypto, with automated conversion and transaction log tracking.
Users can upgrade subscription tiers or top up email credits directly from their dashboard via automated payment gateway checkout.
The Regular License covers installation on 1 domain where end-users are not charged subscription fees. The Extended License is required if end-users pay for SaaS platform access.
Each license key covers 1 domain installation. For additional domain installations, a separate license purchase is required.
No! Your purchase includes lifetime license usage with zero recurring monthly or yearly subscription fees.
No. Reselling, redistributing, or re-licensing the source code is strictly prohibited under standard CodeCanyon / Envato license terms.
Yes! All valid license holders receive lifetime access to future software updates, security patches, and feature additions for free.
Purchase includes 6 months of official author support for bug fixes, technical guidance, and platform queries, which can be extended anytime.
You can submit support requests directly through the Bug Finder support desk or via our contact support page.
Yes! Comprehensive online documentation is provided, covering server setup, cron job configuration, SMTP/ESP integration, and admin management.
Our dedicated support desk responds to ticket inquiries within 24 business hours.
Yes! We offer custom development services for tailored features, custom ESP integrations, and unique UI/UX branding.
We release regular updates containing new email marketing features, ESP gateway integrations, security enhancements, and bug fixes.
Step-by-step update guides and patch files are provided with every release in your download dashboard and documentation.
No! Database update migrations are structured to update database schemas cleanly without affecting your live subscriber lists or campaign logs.
Yes! All future version releases and security patches are 100% free for lifetime license holders.
You will receive automated email notifications from CodeCanyon/Envato whenever a new version of SwiftSend is released.