Frequently Asked Questions
Find answers to common questions about Gamers Arena, licensing, setup, demos, and support.
Gamers Arena is a complete Digital Online Game Store, Direct Game Top-Up, Gift Card & Voucher Store, and Gamer ID Selling Marketplace script with local currency payment support and real-time live chat.
Startups, gaming entrepreneurs, digital code resellers, and game top-up store operators looking to sell gaming assets locally and globally using local payment currencies.
Direct Game Top-Up (Mobile & PC Games), Digital Gift Card Vouchers (PlayStation, iTunes, Google Play), Gamer ID Selling Marketplace, Real-time Buyer-Seller Live Chat, Local Payment Gateways, and Automated Voucher Delivery.
Yes! You can fully customize logos, primary colors, fonts, currency symbols, product profit margins, and enabled payment gateways directly from the admin control panel.
Yes! It includes a public storefront, customer user dashboard, seller marketplace portal, and a feature-rich admin control panel to manage the entire ecosystem.
You can purchase an official Gamers Arena license directly from our product pricing page to receive a valid license key, full source code, setup documentation, and product updates.
After completing your purchase, you will receive full web source code, database SQL schemas, installation documentation, license certificate, and access to future updates.
Choose Starter for single domain web deployment, Business for web + mobile app source code, or Ultimate for full multi-domain & reseller rights.
Yes! You can explore our interactive live demo to test storefront browsing, top-up ordering, Gamer ID live chat, customer dashboard, and admin panel management.
Complete setup instructions are included in the documentation. We also offer optional professional installation, payment gateway setup, and top-up API integration services.
Built on modern PHP / Laravel framework, Bootstrap, MySQL, dynamic JavaScript, and real-time live chat architecture for high speed and security.
Requires PHP 8.1+, MySQL 5.7+ / MariaDB, Apache or Nginx server, and standard PHP extensions (BCMath, Ctype, Fileinfo, JSON, Mbstring, OpenSSL, PDO, Tokenizer, XML).
Yes! It works smoothly on standard cPanel shared hosting as well as VPS or Cloud servers (AWS, DigitalOcean, Hetzner) for optimal performance.
Yes! You get 100% full unencrypted source code with complete freedom to modify, customize, and extend according to your business needs.
Yes! You can connect custom automated top-up provider APIs (such as UniPin, SmileOne, SEAGM, Moogold, etc.) into the system.
Supports multiple local & international payment gateways including Bkash, Nagad, Rocket, Razorpay, Stripe, PayPal, Paytm, Flutterwave, and manual bank transfers.
Yes! Local currency payment support allows gamers to pay in their local currency without needing international credit or debit cards.
Yes! Administrators can set custom pricing, product profit margins, Gamer ID marketplace transaction fees, and deposit/withdrawal processing fees.
When a customer purchases a gift card or voucher code, the system automatically fetches an available code from the stock database and delivers it instantly to the user screen.
No, third-party payment gateways and SMS notification service providers charge their standard processing fees independently.
One Regular/Starter license is valid for 1 domain/website. For multiple websites or reselling to clients, choose the Ultimate License.
Yes! You have full rights to rebrand the platform, change colors, logos, and modify code features for your project.
Yes! With the Ultimate License, you can resell the platform or build customized game store websites for your clients.
No! The source code is completely clean, readable, and unencrypted so your developers can work on it easily.
Refunds are governed by our official marketplace refund policy. Please review our live demo and pre-purchase FAQs before buying.
Support covers bug fixes, technical questions, setup clarification, and assistance with core documented features during your active support period.
No, custom feature development and third-party API integrations outside standard features are available as separate paid services.
Submit a ticket through our official support portal with your purchase code, issue details, screenshots, or error logs.
Include your purchase code, site URL, detailed steps to reproduce the issue, server error logs, and screenshots or screen recording.
Yes! You can extend or renew your technical support period anytime through the marketplace product page.
Yes! All valid license holders get lifetime access to official product updates, security patches, and new feature releases.
Release announcements and changelogs are published on the product item page and inside your admin dashboard.
Step-by-step update instructions and database migration guides are provided with every new version package.
Yes! Always take a full backup of your website files and database before applying any software update.
Yes! We offer professional update and migration services if you prefer our team to handle the upgrade for you safely.