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Frequently Asked Questions
Find clear answers regarding Foody Friend food ordering bot features, Telegram, Messenger & WhatsApp integration, licensing, setup, and technical support.
Foody Friend is an all-in-one SaaS web application and automated chat ordering bot system for Telegram, Facebook Messenger, and WhatsApp. It empowers restaurant owners and food businesses to launch digital menus, manage online food orders, and accept payments effortlessly.
SaaS entrepreneurs, restaurant chains, cafes, cloud kitchens, fast-food outlets, and food delivery businesses looking to launch a digital menu and multi-channel chat ordering platform.
Features include Telegram, Messenger & WhatsApp bot ordering, dynamic digital menu builder, item variants (sizes/crusts), extra add-ons/toppings, 35+ payment gateways, Cash on Delivery, merchant subscription management, and real-time chat order notifications.
Yes! You can fully customize store logos, primary color themes (#feba27), email templates, multi-currency settings, order commission rates, and payment gateways directly from the admin panel.
Yes! It includes a public landing website, merchant store management portal, customer ordering webview/bots, and a robust Laravel Super Admin panel to oversee all stores and subscriptions.
You can purchase an official Foody Friend license directly from CodeCanyon (by author Bug Finder) or through our official pricing page to get complete source code and technical support.
You will receive complete web platform source code (Laravel backend), Telegram, Messenger & WhatsApp bot integration scripts, MySQL database schema, setup documentation, and license key.
Select the Regular License if you are operating a single platform, or the Extended License if end-users are charged recurring subscription fees to access your SaaS platform.
Yes! You can test our interactive live demos for the public website, merchant store panel, Telegram/Messenger/WhatsApp bots, and Super Admin control panel anytime.
Complete step-by-step setup instructions are included in the documentation. We also offer optional professional installation and server setup services.
The web platform backend and admin dashboards are built with Laravel (PHP 8.1+) and MySQL, while the chat ordering webviews and bots integrate seamlessly with Telegram Bot API, Meta Messenger API, and WhatsApp Business API.
You need a Linux web server (cPanel/VPS) running PHP 8.1+, MySQL 5.7+ / MariaDB, BCMath, Ctype, cURL, Fileinfo, Mbstring, OpenSSL, PDO, and Tokenizer extensions.
Yes! You receive 100% unencrypted source code for the web application, bot scripts, and admin dashboards, allowing full customization.
Bot webviews open directly inside the respective messaging apps (Telegram WebApp, Messenger Webview, WhatsApp Bot link), allowing users to select menu items, customize orders, enter delivery details, and pay without leaving the chat app.
Foody Friend employs end-to-end SSL encryption, CSRF protection, SQL injection prevention, role-based admin permission controls, and secure password hashing.
Foody Friend supports 35+ automated payment gateways such as Stripe, PayPal, Flutterwave, Paystack, Razorpay, Mollie, PayFast, plus Cash on Delivery (COD) and manual bank transfers.
Yes! Merchant store owners and platform admins can enable or disable payment gateways, configure Cash on Delivery, or setup custom manual bank deposit instructions.
Super Admins can monetize the platform by setting recurring subscription plans (monthly/yearly) for merchant store listings, or by charging fixed/percentage-based commissions per food order checkout.
Yes! Foody Friend supports multi-currency configurations, allowing store owners to display food menu prices in their local currency.
Store earnings from online gateway checkouts are tracked in the merchant dashboard, and admins can process store payout withdrawals via bank transfer or supported payout methods.
The Regular License allows installation on 1 domain where end-users are not charged subscription fees. The Extended License is required if you run a SaaS platform charging end-users/merchants recurring subscription fees.
Each license key covers 1 domain installation. For additional domain installations, a separate license purchase is required.
No! Your purchase includes lifetime license usage with zero recurring monthly or yearly subscription costs.
No. Reselling, redistributing, or re-licensing the source code is strictly prohibited under standard Envato / CodeCanyon licensing terms.
Yes! All valid license holders get lifetime access to future software updates and feature improvements for free.
Purchase includes 6 months of official author support for bug fixes, technical guidance, and software queries, which can be extended anytime.
You can submit support requests directly through the Bug Finder support desk or via our contact support page.
Yes! Comprehensive online documentation is provided, covering server configuration, bot token setup, database installation, and admin panel management.
Our dedicated support desk responds to ticket inquiries within 24 business hours.
Yes! We offer custom development services for tailored features, custom payment gateway integrations, and unique UI/UX modifications.
We release regular updates containing new food ordering features, bot API enhancements, security improvements, framework updates, and bug fixes.
Update instructions and patch files are provided with every release in your download dashboard and documentation.
No! Database update migrations are structured to update tables cleanly without affecting your live store data, menu items, or order history.
Yes! All future version releases and security patches are 100% free for lifetime license holders.
You will receive email notifications from CodeCanyon/Envato whenever a new version of Foody Friend is released.