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Frequently Asked Questions
Find answers to common questions about Bullion, licensing, setup, demos, and support.
Bullion is a complete Gold Investment & E-Commerce Platform script designed for gold mining, refining, and trading businesses. It enables entrepreneurs to offer predefined ROI investment plans, automated return payouts, sell gold coins and jewelry online, and manage investor funds securely.
Gold business owners, precious metals refineries, gold trading companies, wealth management firms, and investment startups looking to launch a modern gold investment and e-commerce platform.
Customizable gold ROI investment plans, automated return payout scheduler, integrated e-commerce store for gold coins & jewelry, multi-tier referral bonus engine, automated deposit & withdrawal gateways, and an audited financial control panel.
Yes! You can fully customize logos, primary colors, fonts, currency symbols, ROI profit margins, and enabled payment gateways directly from the admin control panel.
Yes! It includes a public storefront, investor user dashboard, e-commerce shopping cart, and a feature-rich admin control panel to manage the entire ecosystem.
You can purchase an official Bullion license directly from our Envato / product pricing page to receive a valid license key, full source code, setup documentation, and product updates.
After completing your purchase, you will receive full web source code, database SQL schemas, installation documentation, license certificate, and access to future updates.
Choose Starter for single domain web deployment, Business for web + mobile app source code, or Ultimate for full multi-domain & reseller rights.
Yes! You can explore our interactive live demo to test homepage browsing, gold investment plan subscribing, e-commerce gold store purchasing, investor dashboard, and admin panel management.
Complete setup instructions are included in the documentation. We also offer optional professional installation, payment gateway setup, and custom feature development services.
Built on modern PHP / Laravel framework, Bootstrap, MySQL, dynamic JavaScript, and secure RESTful architecture for high speed, reliability, and security.
Requires PHP 8.1+, MySQL 5.7+ / MariaDB, Apache or Nginx server, and standard PHP extensions (BCMath, Ctype, Fileinfo, JSON, Mbstring, OpenSSL, PDO, Tokenizer, XML).
Yes! It works smoothly on standard cPanel shared hosting as well as VPS or Cloud servers (AWS, DigitalOcean, Hetzner) for optimal performance.
Yes! You get 100% full unencrypted source code with complete freedom to modify, customize, and extend according to your business needs.
Yes! You can connect custom automated payment gateways, SMS notification gateways, or financial APIs into the system.
Supports 40+ automated payment gateways including crypto gateways (NOWPayments, USDT), Stripe, PayPal, Razorpay, Flutterwave, and manual bank transfers.
Users can fund their digital wallet using automated payment gateways, and request withdrawals that can be processed automatically or reviewed by admin with custom fee controls.
Yes! Administrators can set custom gold investment plan ROI rates, return schedules, e-commerce gold product pricing, and deposit/withdrawal processing fees.
Customers can browse physical gold bullion bars, collectible coins, and jewelry, add items to cart, select shipping options, and pay using wallet balances or payment gateways.
No, third-party payment gateways and SMS notification service providers charge their standard processing fees independently.
One Regular/Starter license is valid for 1 domain/website. For multiple websites or reselling to clients, choose the Ultimate License.
Yes! You have full rights to rebrand the platform, change colors, logos, and modify code features for your project.
Yes! With the Ultimate License, you can resell the platform or build customized gold investment websites for your clients.
No! The source code is completely clean, readable, and unencrypted so your developers can work on it easily.
Refunds are governed by our official marketplace refund policy. Please review our live demo and pre-purchase FAQs before buying.
Support covers bug fixes, technical questions, setup clarification, and assistance with core documented features during your active support period.
No, custom feature development and third-party API integrations outside standard features are available as separate paid services.
Submit a ticket through our official support portal with your purchase code, issue details, screenshots, or error logs.
Include your purchase code, site URL, detailed steps to reproduce the issue, server error logs, and screenshots or screen recording.
Yes! You can extend or renew your technical support period anytime through the marketplace product page.
Yes! All valid license holders get lifetime access to official product updates, security patches, and new feature releases.
Release announcements and changelogs are published on the product item page and inside your admin dashboard.
Step-by-step update instructions and database migration guides are provided with every new version package.
Yes! Always take a full backup of your website files and database before applying any software update.
Yes! We offer professional update and migration services if you prefer our team to handle the upgrade for you safely.